General Conditions

Bayche reserves the right to modify memberships, hours of operation, services offered, and all fees and charges at any time, with reasonable notice. Notifications will be provided via the website, text messages or your registered email.
Bayche may refuse entry or dismiss any client at its discretion.
Late entry is not permitted for any class. Check-in opens 10 minutes prior; please arrive 5–10 minutes early. A 5-minute lockout is enforced. Refunds or compensation will not be offered for late entry or no-shows.
Bayche will make every effort to deliver all classes on time, though occasionally a scheduled class may not proceed, including those with only one booking.
Bayche provides space for personal belongings but is not responsible for their safekeeping.
All purchases are final. Refunds are not offered due to change of mind, illness, injury, change of address, or any other reason. Credits are at the discretion of Bayche.

Privacy Policy

Bayche respects your privacy and ensures your information is handled safely and responsibly.
Information (e.g., name, email, phone number) collected via forms is used for contact purposes and communications about memberships, offers, or promotions.
Personal information will not be shared with third parties, except under limited circumstances.
All information is stored securely, digitally on protected servers or physically in locked areas.

Health and Safety

Exercise, including strength, flexibility, and aerobic activity, carries risks of injury or death. Participation is voluntary and at your own risk.
By attending, you declare yourself physically sound and free from any condition that may prevent safe participation.
Notify instructors of any injuries, health concerns, or pregnancy prior to class.
Guidelines for attendance:
- Wear appropriate indoor exercise clothing (grippy socks required, reformer mat recommended).
- Bring adequate water (1 litre recommended).
- Ensure emergency contact details are current.
- Listen to exercise instructions.
- Confirm you are in good health and can safely complete the session

Cancellation Policy

To cancel membership within a contract period, a $200 break contract fee applies.
Morning class cancellations must be made via the online booking system at least 10 hours prior, or a strike on your account will occur.
Evening class cancellations must be made at least 4 hours prior, or a strike on your account will occur.
Late cancellations or no-shows are based off a strike policy. On your 3rd strike you will be charged a $20 fee.
Casual passes or class packs are credited only if cancellations follow policy guidelines.,

Introductory Offers

Available only to new clients who have not attended Bayche.
Valid for 2 weeks from purchase; includes access to daily reformer, mat, and yoga classes (1 class/day).
Subject to the standard cancellation policy.
No refunds, transfers, or suspensions are offered for unused portions due to illness, injury, change of address, or other reasons

Memberships & Payment

All Payments are debited Sunday.
Notify Bayche of any changes to contact or payment details.
Unpaid fees may result in suspension of membership access.
All sessions must be paid in advance.
Early Bird Essentials: 6-month commitment; cancellation within this period incurs a $200 fee.
Pilates & Sauna Memberships: month-to-month contract; cancellation within your 4 week contracts incurs a $200 fee.
Memberships can be paused at full weeks only (Starting from your billing day which is Sunday). A fee of $7 per week is charged for pauses.

Pregnancy Policy

Participation is at your own risk.
Prenatal-friendly classes are available after the first trimester with medical clearance and no complications
Bayche can accommodate clients up to 30 weeks pregnant who have practiced consistently for a minimum of 2 months.
Bayche recommends joining Pre natal classes from 12 weeks, and strongly advises Pre natal classes from 28 weeks.
Notify your instructor prior to class. Participation requires clearance from a doctor, women’s health physiotherapist, or obstetrician/gynecologist.

Private & Semi-Private Classes

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